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Canada Premium Gold FAQ’s
No, you don’t need to open an account with Canada Premium Gold (CPG). However, you will be required to show valid government issued photo identification.

Below you can find a list of some of the items Canada Premium Gold buy

• gold, silver and platinum coins and medals
• gold, silver and platinum necklaces, charms, lockets
• 8k to 24k gold
• 800 to 999 pure silver
• 800 to 9999 pure platinum
• gold, silver and platinum bracelets, bangles
• gold, silver and platinum (service) pins and brooches
• bent, scrap or broken jewellery
• items missing gem stones
• unmatched gold, silver and platinum earrings
• scrap dental gold

There are two aspects of Precious Metals price that you should know:

Spot is the current market price of the metal, which is always changing (just like a normal stock changing minute-by-minute throughout the day).

Premium is the additional cost of a Precious Metals item above the spot price. This includes cost for fabrication, distribution and a minimal dealer fee. Rare coins carry a high premium due to collectible value, while rounds and bars carry the lowest premium since they tend to lack collectability.

It is important to buy your Precious Metals products as close to the current spot price as possible, especially when you are looking to buy products strictly for the metal content. This is also to avoid relying on a huge price swing to see a return if you decide to sell your product. For numismatic (collectible) products, you can avoid overpaying for an item by understanding the ins and outs of the collectibles market.

Yes, you can sell in person by visiting our office during our posted business hours, where one of our full-time trained staff will professionally evaluate your bullion on the spot and make immediate payment by cash or cheque.

Yes, you can sell your precious metals to Canada Premium Gold. Some minimums and conditions may apply. Orders can be booked by phone or delivered in person to our Toronto, Ontario office. store.

CANADA PREMIUM GOLD guarantees that all of our bullion products are genuine and of the stated quality advertised. If you feel that any of the items you have received do not meet these standards you have a maximum of three business days from the time you receive your package to call us and express your concerns. Should we find that any items are below our usual standards we will replace or refund the item at our discretion. Merchandise that is in no way defective cannot be refunded or replaced.

Excessively heavy orders (30 Kg +) will be broken up into multiple boxes. It may be necessary for extremely large orders to arrange for an armored delivery service, in which case we will contact you directly to make arrangements for delivery. Additional delivery fees may apply for armored delivery.

On most gold items, you will see a hallmark. You might find 8kt, 9kt, 10kt, 14kt, 18kt, 22kt, 24kt or European markings such as 333, 585 or 750 to identify the gold content. On older items the hallmarks may have partially or fully worn off. Sometimes the hallmark may be incorrect. In this case your items will need to be tested with a precious metal tester to give you an exact content. We will determine the gold content in our laboratory using the latest precious metal testing equipment and certified scales.

CANADA PREMIUM GOLD will not release any bullion product without 100% certainty that payment has been rendered in full. Incidences of fraud have made it necessary to add this precaution to our payment guidelines.

Yes, that is a must. We require valid government-issued photo identification from any person who sells anything in our store.

Payments can be made to Canada Premium Gold Corp: and sent to: CANADA PREMIUM GOLD 3331 Markham Road, Unit 10S Scarborough, ON M1X 158, Canada

Tel: 416-792-5151 Email: info@livegold.ca

We base our prices on weight and purity of actual gold content, and they will fluctuate with the world’s gold markets. The higher the actual gold content of the item, the higher the value. The same principle applies to Silver and Platinum items.

To get a close estimate of the payout you can expect for your items, based on their karat content and weights, please have a look at our Payout Estimator Calculator. That should provide you with a pretty close idea of the payout you can expect based on current market prices.

There is no minimum order limit. You can purchase even a single ounce of silver from our website. Please note that shipping and insurance rates still apply. The maximum amount on our website for checkout is up to $50,000 to be processed automatically. If you wish to place an order over $50,000, a deposit will be required prior to completing your booking. Please contact us or check our Terms & Conditions for further details.

Yes, and it's tax free. You can buy gold bullion from Canada Premium Gold. We are one of Canada’s top gold bullion suppliers and offer FREE INSURED shipping on orders over $500.

You can buy gold bars website here, on our website! Gold bars are also referred to as wafers, or ingots. We recommend that in general, you only buy gold bullion and silver bullion products from reputable dealers. We also do not recommend buying from the bank, as the premiums and prices are generally much higher.

No. Once you have booked a price to sell your precious metals to CANADA PREMIUM GOLD you have entered into a binding agreement that cannot be changed. We have made a commitment to our wholesale network on your behalf and failure to complete the transaction will result in penalties being charged to you.

Yes. If we do not receive your items within the allotted period of time your order will be cancelled and penalties will apply as set out in our Market Loss Policy. If your merchandise does arrive we will contact you to make arrangements to return the goods to you or to renegotiate their sale to CANADA PREMIUM GOLD.

It can take 1-2 Business days with FedEx overnight service within Canada. It can take 1-5 business days for Shipments to the United States, as there maybe some delays at the border so delivery times are variable.

Bank wire instructions will be displayed on the final screen of your checkout, and a link will be included with your Order Confirmation.

Wire transfers and in-store payments made by cash or debit must be fully completed within 24 hours of your Order Confirmation. All payments sent by mail must be postmarked within 24 hours of your Order Confirmation. Mailed payments must be received within five business days of your Order Confirmation.

When you place an order with CANADA PREMIUM GOLD, you have entered into a binding agreement. Regardless of changes to the precious metals market, the prices and quantities detailed in your Order Confirmation are locked. Your purchase is now your investment, the fluctuating value of which is entirely your responsibility. Should you choose to cancel your order, for any reason, you will be subject to our Market Loss Policy plus a $50 non-negotiable cancellation fee.

Yes. Orders can be picked up free of charge at our Toronto, Ontario, location. SelecePickup In-Store' on the shipping page, the checkout, and we will send you a Pickup Notification by e-mail when your order is ready. You will need to bring your Pickup Notification and a piece of valid government-issued photo identification in order. Receive your merchandise.

We ship all across Canada and to the United States.